JOB TYPE: Full Time


This is a non-supervisory administrative support position responsible for the development of efficient and timely routes for Medical Motor Service's satellite office. Continuously monitors vehicle and driver utilization to ensure maximum customer satisfaction and effective use of resources.


  • Assign new passengers to existing routes and modify routes to accommodate increased or decreased demand through specific computer software
  • Review all driver routes to ensure that vehicles are efficiently used in terms of capacity
  • Assign appropriate driver to a schedule based on specific license class and specifications of the trip
  • Review and recommend assignment of drivers to maximize timeliness, while meeting all safety guidelines or requirements
  • Create daily work schedules for drivers
  • Communicate trip concerns to appropriate MMS team members
  • Ensure efficient and timely completion of trip assignments, assigning drivers as operational needs required and updating information
  • Monitoring driver activity for cancellations and availability for trips
  • Handle driver requests for emergency assistance
  • Filling in as backup for Dispatch


  1. Education: High School Diploma required/Associated Degree or higher preferred.
  2. Experience: One-year transportation scheduling required. Experience with transportation strongly required.


  • Ability to interact with co-workers, and clients in an appropriate and courteous manner
  • Able to communicate concisely and make sound decisions
  • Ability to read maps and determine the best route to a destination
  • Data entry and typing skills
  • Attention to details and professionalism

Interested candidates submit resume to:

Medical Motor Service
608 S. Clinton Avenue
Rochester, NY 14620
Fax: 585-295-8031

Apply Online 

You can start your application online. (Please note that driver applicants must meet the minimum requirements as provided above) 

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Apply By Mail

You can download an application and submit by mail. 

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Mail to:
Attn: Medical Motor Service - Human Resources
608 Clinton Ave S.
Rochester, NY 14620