Guiding Transitions

Guiding Transitions

Earlier this year, Morgan and two friends from the Transition Program at CP Rochester visited Medical Motor Service to learn more about jobs in transportation services.

CP Rochester's Transition Program is for young adults between the ages of 21-25 who are interested in building skills through new experiences. The program offers a variety of activities at CP Rochester and in the community. Visits, like the trip to Medical Motor Service, can help support job readiness activities.

The group toured Medical Motors' dispatch and call center, finance, and the maintenance facility. Operations Supervisor, Carolyn Beich, shared how Medical Motors keeps track of all its transportation requests and how dispatch helps Medical Motors coordinate so many vehicles serving different clients across the region. As clients of Medical Motor Service, the group enjoyed seeing the routes that their drivers take on the map. Carolyn noted that they had come prepared with thoughtful questions, inquiring about how many rides are provided daily and what skills the organization looks for in a driver.

Of the visit, she said, "Working in the office we don't usually get to meet our riders, although they are very much a part of our day. It was so nice to see the group meet the call takers and other staff who work so hard to ensure that things run smoothly behind the scenes."