JOB TYPE: Full Time


Medical Motor Service is looking for an energetic individual who thrives in a fast paced environment, and can multi-task while working calmly under pressure.


  • Ensure efficient and timely completion of trip assignments, assigning drivers as operational needs required and updating information in Routematch
  • Re-assign drivers, as necessary, to cover changes in schedules and updating that information in the Routematch system and notifying appropriate managers/scheduling staff
  • Monitoring driver activity for cancellations and availability for trips
  • Answer messages regarding driver call in and relay that information to relevant staff members
  • On off hours and weekends take calls from passengers and assign trip appropriately
  • Handle driver requests for emergency assistance
  • Complete paperwork accurately as assigned
  • Filling in as a driver and safely transporting clients to and from programs and appointments


  1. Education: High School Diploma preferred
  2. Experience: At least two years of consistent dispatching experience for Monroe County and one year transporting passengers preferred
  3. License/Certification: ability to obtain a CDL Driver’s License, Class C or B with a passenger endorsement
  4. Knowledge of the Rochester are


  • Ability to interact with passengers, co-workers, and clients in an appropriate and courteous manner
  • Computer skills and accuracy
  • Able to communicate concisely and make sound decisions
  • Ability to read maps and determine the best route to a destination
  • Ability to operate and communicate over a send-receive radio

Open Interviews - Apply in Person

Wednesday, August 8 - 10AM-2PM
608 South Clinton Avenue, Rochester NY 14620
or apply online at
Training Provided!
Benefits: Competitive pay, paid holidays, paid time off, paid life insurance
Requirements: Clean driving record, must have Class C (or higher) CDL with passenger endorsement, must be 21 years old

Interested candidates submit resume to:

Medical Motor Service
608 S. Clinton Avenue
Rochester, NY 14620
Fax: 585-295-8031

Apply Online 

You can start your application online. (Please note that driver applicants must meet the minimum requirements as provided above) 

Apply Now

Apply By Mail

You can download an application and submit by mail. 

Download Application

Mail to:
Attn: Medical Motor Service - Human Resources
608 Clinton Ave S.
Rochester, NY 14620