JOB TYPE: Full Time or Part Time, Monday - Friday

SUMMARY:

Respond to incoming calls for a large transportation provider.  Duties may include expediting, explaining policies and procedures, and scheduling transportation for qualified individuals to appointments and programs.

ESSENTIAL FUNCTIONS:

• Navigate custom scheduling computer programs that include data retrieval and data entry
• Record and disseminate complete, accurate information for the individual and the service being provided
• Prioritize administrative duties with incoming telephone calls always taking precedence
• Determine and schedule appropriate mode of transportation (i.e. auto, wheelchair van, stretcher van, etc.
• Verify the individual's eligibility for service
• Other duties as assigned

 

QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES):

• Effective phone communication with excellent customer service skills
• Must be familiar with streets and roadways in Rochester and surrounding areas within Monroe County
• Personal computer and Microsoft Office experience
• Bilingual or experience in medical field is a plus

EDUCATION and/or EXPERIENCE:

• High school diploma or equivalent

Interested candidates submit resume to:

Medical Motor Service
608 S. Clinton Avenue
Rochester, NY 14620
Fax: 585-295-8031
Email: iharris@medicalmotors.org

Apply Online 

You can start your application online. (Please note that driver applicants must meet the minimum requirements as provided above) 

Apply Now

Apply By Mail

You can download an application and submit by mail. 

Download Application

Mail to:
Attn: Medical Motor Service - Human Resources
608 Clinton Ave S.
Rochester, NY 14620