ElderONE Scheduler

SUMMARY:

This is a non-supervisory administrative support position responsible for the development of efficient and timely routes for the ElderONE program.  Continuously monitors vehicle and driver utilization to ensure maximum customer satisfaction and effective use of resources. 

ESSENTIAL FUNCTIONS: 

  • Assign new passengers to existing routes and modify routes to accommodate increased or decreased demand through Route Match.

  • Review all driver routes to ensure that vehicles are efficiently used in terms of capacity while meeting the special requirements of ElderONE participants.

  • Maintain master file of driver assignments and times in Route Match.

  • Review and recommend assignment of drivers to maximize timeliness, while meeting all safety guidelines or requirements.  Implementation is responsibility of program supervisors.

  • Create daily work schedules for drivers.

  • Collaborate with vendors on an ongoing basis to ensure retail trip acceptance and execution.

  • Communicate trip concerns to appropriate MMS team members and coordinate problem resolution.

  • Solicit driver feedback to optimize routes.

  • Monitor allocation of driver’s time to specific runs to minimize use of overtime.

  • Monitor arrival and departure times at program sites.

  • Monitor travel time and ensure compliance with standards of maximum passenger time on vehicles.

  • Work with drivers to ensure that substitute run sheets are up to date for all runs.

  • Work with the program supervisors on resolving specific program routing issues and transportation related complaints.

  • Work with dispatcher(s) to coordinate execution of extra trips or unassigned trips.

ADDITIONAL DUTIES/RESPONSIBILITIES: 

  • Participate in daily department briefings.

  • Tour pickup and drop off sites to evaluate for safety.

  • Assist with monthly and quarterly reporting.

  • Serve as backup resource to both Dispatch and Operations Supervisor.

  • Perform any and all duties as assigned by the Operations Supervisor that are consistent with this job description.

QUALIFICATIONS:

  1. Education: High School Diploma/Associates Degree or higher preferred.

  2. Experience:  One year transporting passengers preferred,

  3. License/Certification Required: CDL Drivers License, Class C or B preferred

  4. Skills: 

    - Ability to interact with co-workers, and clients in an appropriate and courteous manner

    - Able to communicate concisely and make sound decisions

    - Ability to read maps and determine the best route to a destination

    - Data entry and typing skills

Safety Assistant

SUMMARY:

Assists the Operations Supervisor in the management of the driver safety program ensuring that all drivers at MMS are providing safe, reliable transportation to clients in accordance to DOT and DMV regulations.  

ESSENTIAL FUNCTIONS: 

  • Responsible for the management of the NYS DMV driver safety program

  • Responsible for accident and incident investigations

  • Oversee mobility and site assessments

  • Execute training and re-training of drivers, including rules of the road, road skills, equipment usage, and other pertinent topics

  • Ensure accurate compliance tracking

  • Ensure accurate record keeping

  • Interact daily with other office staff, drivers

QUALIFICATIONS: 

  1. Education: Associate Degree or higher

  2. Experience:  Minimum 3 years transportation experience

  3. License/Certification Required: CDL Drivers License, Class C or B with a passenger endorsement, 19A certified.

  4. Skills: 

    - Must be able to balance multiple priorities and accomplish objectives within time constraints.

    - Strong problem solving skills and ability to work under minimal supervision.

    - Excellent interpersonal and communication skills (written and verbal)

    - Demonstrated time management and organizational skills, strong follow through and the ability to communicate positively with a diverse workforce and client base.

    - Proficient in computer applications.

Driver - Part Time

(We are specifically looking for drivers that can work Saturdays)

SUMMARY:

Are you looking for greater flexibility in your work life? Do you enjoy the company of others and time behind the wheel? Then you're who Medical Motor Service is looking for! You're resonsibilities would include providing safe, reliable door-through-door transportation to ambulatory clients, and some in wheelchairs.

Safety Supervisor

SUMMARY:

Under the direction of the Executive Director and Operations, the Safety Supervisor is responsible for overseeing all safety functions including training, job observations, accident prevention, loss control, audits, regulatory compliance with State and Federal regulations and adherence to company policies.  The Supervisor is instrumental in providing technical safety and support, and coordinating effective training programs in an effort to reduce risk and improve overall safety performance.   

ESSENTIAL FUNCTIONS: 

  • Provide new employee orientation on use of equipment, lifts, wheelchairs, tie-downs and other related equipment.

  • Serve as coordinator of Organization’s Safety Committee; develop initiatives to measure and reduce at-risk driving behaviors.

  • Develop and maintain safety training programs for use in new employee orientation and ongoing training for staff.

  • Administer 19-A road exams/written tests, fingerprinting and annual defensive driving reviews.

  • Evaluate and monitor safety records of agency staff and make recommendations for training to address problems.

  • Provide agency representation at accident scenes.

  • Inspect damage to vehicles and assist in preparation of necessary reports on damage; follow up with insurance companies.

  • Represent organization on applicable safety committees outside the agency.

  • Monitor general condition of vehicles and follow-up on corrective actions necessary to ensure a safe fleet

  • Document and counsel drivers for unsafe behaviors or using improper procedures.  Provide retraining as necessary.

  • Perform audits and inspections and review investigation reports to ensure that corrective actions will eliminate recurrence and unsafe acts/conditions.

ADDITIONAL DUTIES/RESPONSIBILITIES: 

  • Perform any and all duties as assigned by the Operations Manager or Director of Operations that are consistent with this job description.

QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES):

  • Certified 19-A examiner

  • Certified to conduct defensive driving courses and road tests for Commercial Driver’s License.  Minimum CDL-B P.

  • Demonstrated leadership ability, team management and interpersonal skills.

  • Ability to effectively prioritize tasks and manage time efficiently.

  • Ability to appropriately interact with employees of all levels including drivers and senior management, customers, clients and the general public.

  • Ability to effectively train staff and work in a multi-cultural environment.

  • Computer literate with working knowledge of Word and Excel.

EDUCATION and/or EXPERIENCE:

  • Some college and minimum of 3 years in safety management experience in a passenger paratransit environment.

Driver - Full time

SUMMARY:

Are you looking for greater flexibility in your work life? Do you enjoy the company of others and time behind the wheel? Then you're who Medical Motor Service is looking for! You're resonsibilities would include providing safe, reliable door-through-door transportation to ambulatory clients, and some in wheelchairs.

Interested candidates submit resume to:

Medical Motor Service
608 S. Clinton Avenue
Rochester, NY 14620
Fax: 585-295-8031
Email: iharris@medicalmotors.org

Apply Online 

You can start your application online. (Please note that driver applicants must meet the minimum requirements as provided above) 

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Apply By Mail

You can download an application and submit by mail. 

Download Application

Mail to:
Attn: Medical Motor Service - Human Resources
608 Clinton Ave S.
Rochester, NY 14620